The candidate should have computer related basic hardware knowledge. (Related Computer Hardware part for both Laptops and desktop, Troubleshooting and diagnostics Knowledge, Difference between Different OS and Configuration).

Job Title: Technical Support Associate Date: Job Description: Processing web based dispatch orders Responsibilities:  Reviewing web based dispatch Orders and processing as per set guidelines.·  Comprehending Troubleshooting notes on dispatch Orders and relating it with parts· requested.  Validating troubleshooting and correctness of the orders.·  Compliance with company policy.·  Compliance with process policy and procedure.·  Perform as per the target set by the manager.·  Schedule Adherence.(Be on time for shift)·  Flexibility to work on any day of the week, in any time window as per the shift assigned.·  Be regular to work.·  Should be interested in building a long term career with the company and not use this job· as a stop gap arrangement. Shift – Day / Night Shift Job Location: Pune Number of Vacancies: 20 Job Role: Technical Support Associate Expected Joining Date: ASAP Employment Status: Open Employment Type: Full time Salary Range: As per Experience/Industry Standard Manages Others: No Education/Skills  10+2 with Diploma in Computer Hardware.·  Bachelor of Science in Computer/ Bachelor of Computer Application.·  Graduate in any stream with basic computer hardware knowledge.·  Ability to read, comprehend and write in English.·  Basic English verbal communication skill.·  Good comprehension skills.·  Should be computer savvy and have good working knowledge of computers.·  Ability to identify parts inside the computer.·  Ability to do basic troubleshooting of hardware failures.·  Should have a keenness to learn.· Career Level: 0-2 years Essential Experience: Essential Education: 10+2 with Diploma in Computer Hardware/ Graduate in Any Stream Good to have Experience: Tech Support (Voice/ Non –Voice – Dell/HP Good to have Education: BCA/ B.Sc. in Computer Science Industry: